FAQ

CUSTOMIZATION

Are the sizes customizable?

Yes.  Other than the images on display, these works are made to order and can be customized to meet your needs. 

EDITIONS

Tell me about your limited editions.

Drew carefully selects the specified number of limited editions that are offered for each collection. All limited edition photographs are signed by the artist and include a certificate of authenticity. 

What edition number will I receive when I purchase a limited edition artwork?

When a limited edition artwork is purchased, the next available edition number is automatically selected and assigned to that purchase.

FRAMING

Is the plexi glass you use UV protective?

Yes, the plexi glass that comes standard on our framing solutions is 89% UV protective.

Do you offer non-glare plexi?

Yes, contact us for pricing for non-glare and museum plexi glass.

Can I buy just the print and have it framed myself?

Of course! 

PARTNERSHIPS

Interested in partnering with Drew Doggett Photography?

We are always looking for new partnerships with other luxury brands, publications, vendors and charities. If you are interested in partnering with us, please contact Mariah at mariah@drewdoggett.com.

PRICING

What is the tiered pricing structure?

As the editions sell out for each artwork and fewer pieces are available, the price goes up on that artwork. 

How big can you print?

Drew shoots with one of the highest resolution cameras available, allowing the prints to be enlarged up to wall size.  Please contact us for specific details and quotes.

RETURNS

Who do I contact if I need more help?

If you have any questions that we’ve haven’t addressed here, please call or email Mariah at 843-936-3592 or mariah@drewdoggett.com.

What is your return policy?

All sales are final, non-refundable and non-returnable. However, if you have received the wrong print in error, please contact us so we may resolve the issue.

What if my artwork or frame is damaged when I receive it?

We take great care to ensure that all artwork purchases arrive safely to our customers. However, at times unfortunate things happen that are beyond our control and there’s a chance your order could arrive imperfect. In such cases, we require that any damage claims must be filed within 7 days of receiving your delivery, otherwise we cannot make a claim with our shipment carrier and thus cannot assume responsibility. Please open and inspect your order immediately upon receipt and if there’s an issue, carefully follow these instructions:

1. When the shipment arrives, if you notice any visible damage to the outside of the box, you can note this when you sign for it.

2. Take a picture of the outside of the box before you open it.

3. Open the package and take pictures of all damage points.

4. Send all photos and your contact information to gallery@drewdoggett.com with the subject line “Damage – Order #”.

SHIPPING

Do you ship?

Yes. We ship our pieces to purchasers around the world.

How long does it take to receive the piece?

The turnaround time for framed orders is approximately two to four weeks, depending on the final destination. Unframed prints typically take one to two weeks from the time we receive the order to reach their final destination.